Why UX is not about design

It is often thought that user experience is a fancy synonym for design. This is not the case. User experience doesn’t start with design, but with the knowledge that informs the design process. Before someone is a user of a product they are an individual, and it’s this prior active engagement of the user that is key to imagining and designing a product that will fit their needs and deliver an experience that meets or exceeds expectations.

Check out: Why UX is not about design | UX | Creative Bloq